Randy Shepard & Associates, Inc. : Automotive Warranty Claims Processing

Serving Dealers Since 1979 "With Warranty Excellence"

Form Downloads

GM

PQC-Engine
Oil Consumption Worksheet
Oil Economy Test Data Sheet
Customer Concern Verification Sheet Brakes Steering Suspension
Clarion Facsimile Request for Warranty Exchange US Dealers Only
Vibration Analysis Worksheet
AISIN Diagnostic Core Form
Technical Assistance Information Form.pdf
Customer Concern Verification Sheet Engine Driveability
Field Product Report Form
Customer Concern Verification Sheet Electrical Accessory
Parts Waiver Form
Technical Assistance Case Call Log Sheet
PQC-Transfer Case
Brakes - Part Measurement - Replacement Documentation Form
Warranty Parts Center Shipping Log
PQC-Manual Transmission
Brake Lathe Calibration Worksheet
Customer Concern Verification Sheet Automatic Transmission Driveability
Material Request Form
OEM Transfer Case Exchange Worksheet
OEM Engine Exchange Worksheet
Repair vs Replace Comparison Form
PQC-Automatic Transmission

 

The logos/trademarks that may appear in the downloads above are registered trademarks of their respective manufacturers

DaimlerChrysler

Check Engine Light Diagram Sheet
Sounds_Diagnostic_Evaluation
Outside_Shop_Sublet_Audit_Authorization_Agreement
Serviceability Report
Hybird_transmission
FTS Program Axle Data Form
Automatic transmission
Letter of Information or Suggested time schedule Review
Manual_Transmission
Remember Customer_Satisfaction
Component Repair vs Replace
Driveability Diagnostic Evaluation
Heater AC Diagnostic Evaluation

Ford Lincoln Mercury

Heater and Air Conditioner Diagnostic Evaluation
No_Problem_Found_Worksheet
Sounds_Diagnostic_Evaluation
Automatic_Transmission_Diagnosis
Refrigerant_Charge_Capacities_In_Ounces
Vehicle_Claim_for_Carrier_Loss_Damage
Engine Driveability Diagnostic Evaluation Form
NVH_Diagnostics

Nissan

Service Advisor Consultant Audio Diagnostic Worksheet
Claims Pre-Approval Checklist
Replacement Odometer Order Form
Audio One Diagnostic Decision Tree

General Headings

Repeat Repair Log
Receiving Hours Notification
Compression Test Results
Warranty Schedule Adjustment Form
Repeat Concern Repair Report
Repair vs Replacement Cost Analysis

Company Information

Randy Shepard & Associates, Inc.
Phone: 1-877-656-8900  Fax: 1-877-656-9787

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